Frequently Asked Questions

We serve licensed beauty professionals, salon/spa owners, and students. While some retail items are open to the public, professional-grade products require a verified account.

We do not have a site-wide minimum, but specific brands may require a minimum opening order to maintain authorized dealer status.

You must inspect all freight deliveries before signing the BOL (Bill of Lading). If the packaging is damaged, note it on the form and contact us within 24 hours.

To become a dealer, simply register for a dealer account on our website. You will need to provide your business information, including your business license and tax ID. Once approved, you will receive your unique Dealer ID via email, which you can use to access dealer pricing and exclusive products.

We accept all major credit cards, bank transfers, and purchase orders for qualified businesses. Payment terms may vary based on your account status and order history.

Yes! We offer comprehensive training programs for new professionals, including hands-on workshops, online courses, and educational modules. Our team of experienced professionals is dedicated to helping you master techniques and stay updated with industry best practices.